Overview
Weeklog Pro is a monthly subscription billed via Stripe. We want you to be satisfied — if something isn’t working, email us first and we’ll do our best to fix it.
Cancellation
- •You can cancel your Pro subscription at any time from Settings → Manage Subscription.
- •After cancellation, you retain Pro access until the end of your current billing period.
- •No further charges are made after cancellation.
Refunds
- •Within 7 days of first charge — if you subscribed and the service did not work as expected, contact us within 7 days for a full refund, no questions asked.
- •After 7 days — refunds are not issued for partial billing periods. You can cancel to stop future charges.
- •Technical issues — if a bug or outage prevented you from using the service for a significant portion of your billing period, contact us and we will evaluate a prorated refund.
How to request a refund
Email us at support@weeklog.app with your account email and a brief description of the issue. We respond within 2 business days. Approved refunds are processed within 5–10 business days back to your original payment method via Stripe.
Non-refundable situations
- •You forgot to cancel before the next billing cycle.
- •You did not use the service during the billing period.
- •Accounts terminated for violating our Terms of Service.
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